Shipping policy
Pebble Path Shipping Policy
At Pebble Path, we are committed to delivering your purchases safely and promptly. Please take a moment to review our shipping policy:
Processing Time
Orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Shipping Rates and Estimates
Shipping charges for your order will be calculated and displayed at checkout. We offer a variety of shipping options to meet your needs, including standard, express, and international shipping.
Delivery Time
- Domestic Shipping: Standard shipping typically takes 5-7 business days. Express shipping is available for an additional cost, with delivery in 1-3 business days.
- International Shipping: Delivery times vary depending on your location and the shipping method chosen. Standard international shipping may take 10-20 business days.
Order Tracking
Once your order has shipped, you will receive an email with tracking information. You can track your package using the link provided.
Shipping Address
Please ensure that your shipping address is correct at checkout. We are not responsible for orders delivered to incorrect addresses due to a customer error.
Customs and Import Taxes
For international orders, Pebble Path is not responsible for any customs or import taxes that may apply. The customer is responsible for any delays due to customs processing.
Shipping Delays
While we do our best to ensure your order arrives on time, Pebble Path is not responsible for delays due to unforeseen circumstances, including but not limited to weather, carrier issues, or customs delays.
Contact Us
If you have any questions or concerns regarding shipping, please contact us at customers@pebblepathhouse.com for more details.